- #MY OUTLOOK EMAIL ACCOUNT KEEPS ASKING FOR PASSWORD MAC OS#
- #MY OUTLOOK EMAIL ACCOUNT KEEPS ASKING FOR PASSWORD UPDATE#
Then a new window pops up and you can verify the Remember password option. Now, in the email tab, double click the account.
For this, follow the steps below: Press the File tab > Account settings.
It does not matter how many times I click close it just keeps asking for password.
#MY OUTLOOK EMAIL ACCOUNT KEEPS ASKING FOR PASSWORD MAC OS#
But since the recent new mac OS upgrade, the Exchange password is prompting me to enter the password. However, the Outlook on the web service didn’t receive the same change as intended, resulting in a property mismatch and repeated "TokenFactoryIFrame" download prompts. Another recommendation is to check whether you’ve chosen the option to save username and password in Outlook. my issue is i had an email account setup on my mac book pro the account got closed but i did not want to lose the emails in it so i selected to set this mail offline.
#MY OUTLOOK EMAIL ACCOUNT KEEPS ASKING FOR PASSWORD UPDATE#
Root cause: A recent update to our Office User Experience (UX) changed a parameter from “conditional” to “required” in order to sync client-side and service-side properties. Scope of impact: This issue affected all users leveraging the Safari browser to access Outlook on the web. We've confirmed via service telemetry and through additional reports from some formerly affected users that impact is remediated for all users. User Impact: Users were repeatedly prompted to download "TokenFactoryIframe" when browsing Outlook on the web via Safari on Mac OS.įinal status: Our fix addressing the impacting property mismatch has successfully completed deployment. Service Health Dashboard has indicated that issue EX375556 has been resolved as of: End time: Thursday, May 5, 2022, at 7:32 PM UTC. * We are happy and always here to help you, and share the Microsoft 365 for business online information with you. Shyamal - * Beware of scammers posting fake support numbers here. Your patience and cooperation are highly appreciated. We will update to the thread once the issue is resolved or you can obtain the most recent information from SHD. Tenant administrators can view current information and updates on SHD at the link here įor affected customers to easily identify the information here, this thread will be closed. We're continuing to monitor the progression of the fix as it finishes deploying to ensure the issue is resolved for all remaining environments. More info: Users report seeing the same download prompt when accessing as well from the Safari browser.Ĭurrent status: The deployment of the fix has completed in the majority of the environments, and we've confirmed with some reporting users that the impact is remediated. User Impact: Users are repeatedly prompted to download "TokenFactoryIframe" when browsing Outlook on the web via Safari on Mac OS. This issue was posted to the Service Health Dashboard (SHD) as incident EX375556, Start time: Monday, May 2, 2022, at 8:57 PM UTC.
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